For more information about the property, refer to your confirmation email or visit the property detail page. Alternatively, you can contact the property directly.

Typically, you'll receive the confirmation email and booking voucher (PDF file) within 30 minutes of making the reservation. If not received, check your junk or spam folders. You can also download or resend your booking voucher online.

Access your booking details and status online by signing in and selecting "My Bookings" from the account menu. If you forgot your sign-in details, follow the "My Bookings" link in your confirmation email.

HotelsNest now offers a self-service option. Simply click on the self-service link provided in your confirmation email to resend your booking voucher.

The availability of an extra bed/baby cot depends on the property. Additional costs for children, including extra beds, are not included in the reservation price unless specified. Contact the property directly for this information.

During your search, select 'Hotel/Airport transfer' in the facilities section. Alternatively, find this information in the "Useful Information" section on the hotel page. Some rooms may include complimentary airport transfer, specified in the room type or the total on the booking form. Additional charges may apply, so contact the hotel directly to arrange.

If breakfast is included, it will be mentioned as "Breakfast Included" below the room type. If not mentioned, the hotel does not include breakfast with the room deal.

Submit your bed type preference to the property using the self-service option. Note that special requests are subject to availability and cannot be guaranteed by HotelsNest.

You should receive the confirmation (PDF file) within 30 minutes. If not, check your junk/spam folders. Access your booking details and status online by signing in and selecting "My Bookings" from the account menu. If issues persist after 24 hours, contact us.

HotelsNest provides a "Best Price Guarantee" or "Lowest Price Guarantee." If you find a better price on another website for the same room, dates, and conditions after booking, we may match the rate or credit the difference in NestElite credits. To claim, submit the HotelsNest Booking ID, URL link, hotel name, screenshots, and details using the provided email template before 11:59 PM the day before check-in.

You should have received a confirmation email at the provided address. If you don't have access, email us with hotel details, check-in/out dates, lead guest name, and booking creation date.

Cancel your booking online on the HotelsNest website. Cancellation fees, determined by the property, are listed in your cancellation policy.

Free cancellation bookings have no fees. Non-refundable bookings may incur a cancellation fee, determined by the property.

After canceling, you should receive an email confirmation. Check your inbox and spam/junk folders.

When searching for a room, find the booking conditions and cancellation policy. It's also on your booking voucher.

Refunds, if applicable, are processed immediately. Banks may take up to 30 business days. Track your refund in your Booking Details Page.

Please email us your new dates on [email protected]

Please email us new leads name on [email protected]

Please email us your new dates on [email protected]

Please email us your new dates on [email protected]

Send special requests to the property using the self-service option. Note that requests are subject to availability and not guaranteed by HotelsNest.

Special requests are subject to availability and not guaranteed by HotelsNest. HotelsNest forwards your request to the property, and you can follow up before or upon arrival.

Send requests for early check-in/late check-out using the self-service option. Note that requests are subject to availability and not guaranteed by HotelsNest.

Requests are subject to availability and not guaranteed by HotelsNest. HotelsNest forwards your request to the property, and you can follow up before or upon arrival.